Frequently Asked Questions
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Q. Are you taking new clients?
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Yes! If you are interested in booking an appointment, please fill out the New Client form by clicking here and I'll get back to you!
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Q. How soon can I get an appointment?
Our average wait for an appointment is 3-4 weeks
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Q. Is there a booking fee?
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We take a holding deposit of £20 upon booking, which is deducted from your final balance.
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Q. How can I get in touch with you?
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Due to how busy the salon gets, we can't always pick up the phone! If you'd like to get in touch with me about anything, please email me here at hello@signaturehairscarborough.com
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Q. Is there parking available?
Across the road from the salon is 3 hours free parking at Grosvenor Crescent, (please display your parking disc,
we are happy to move your disc). Alternatively,
there are free parking zones on Esplanade Road,
a 5-minute walk from the salon.
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Q. How long does an appointment last?
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Anywhere from 3-5 hours, depending on your chosen colouring service.
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Q. Do I need a skin test?
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Yes, we require all new clients to have a skin patch test for health & safety and insurance purposes. We will ask you to pop into the salon ahead of your appointment.
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Q. How can I pay?
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You can pay for your appointment by cash or card.
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Q. Is there a cancellation fee?
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Your deposit is transferable providing 24 hours notice is given. Cancellations with less than 24 hours notice 50% of your appointment will be charged.
PLEASE NOTE Your deposit is transferable providing 24 hours notice is given. Cancellations with less than 24 hours notice 50% of your appointment will be charged.
Please also note that the cancellation charge applies regardless of whether your appointment slot manages to be filled.
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Q. What products do you recommend using on my hair?
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Click here to check out my recommendations - these are products I personally use and that I would absolutely recommend for your hair!
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If we haven't answered your question, please
do get in touch, I will be happy to help!
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Interested in joining Rebecca's limited client list?​
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